Troubleshooting

Guides for installing, activating, configuring brokers, using paper/live trading, and managing risk.

Documentation

🔧 Troubleshooting

Fix common install, activation, API, and trading setup problems.

Confirm the purchase email, license key, internet connection, and that the license has not exceeded its machine limit.

Paper and live API keys are different. Make sure the app mode matches the key pair you entered.

Check dry-run mode, market hours, watchlist settings, buying power, max positions, and broker connection errors in the log.

Refresh the page, clear cache, and confirm the SentriHost server and Caddy routing are running.

Trading reminder: Paper mode uses fake money. Live mode uses real money and can lose money. Test thoroughly before enabling live trading.